Etsy Policies of Purchase
DCSabers Policies Of Purchase and Description.
Hi everyone thank you for browsing our work, this document is to outline how we conduct our business through Etsy and what to expect from ordering your custom sabers from us.
1 ALL sabers are hand made to order and take in the region of 6 – 8 weeks to complete, this is not set in stone some orders can take much longer, we use the absolute best possible components and sound cards in our work and these are in high demand sometimes sound cards can be on back order while we wait to be restocked.
2 We do not accept cancellations under any circumstances , so by choosing to order your DCSabers Custom Lightsaber with us you are agreeing to this, the reason is because these are bespoke custom pieces a bit like a tailor made suit and once your order comes in we start work immediately prepping the job, we don’t have endless empty hilts sat around we custom make each saber from scratch.
3 We only use UPS as our international delivery partners, this is because we have to protect our selves from fraudulent claims of non delivery, each package is fully tracked, signed for by an adult 21 years old or over and fully insured door to door.
4 On ordering a saber with us you will be given a ticket number to use on our update site that keeps you informed on the progress of the build.
5 Etsy will show our sabers as available, this does not mean they are ready to ship immediately as like in the first point everything is hand made ready to order, we cannot change this it’s just part of the Etsy system.
6 Some international sales will incur handling charges and import tax, it’s the buyers responsibility to cover these possible chargers.
7 Our sabers DO NOT come with blades, chargers or any accessories otherwise not stated, we use 18650 wired in batteries that require a 3.7v smart charger these are available from Jq Sabers for the UK and European customers and Tcss in the USA.